Email support
For account, product, billing, privacy, and grievance requests.
Customer support
Contact us for sign-in problems, editing or publishing issues, invitation links, guest and RSVP tools, or general product questions. Include the email on your account, the relevant invitation or card link, and a clear description. Do not send passwords, one-time codes, or full payment credentials.
Grievance Officer
Designation: Grievance Officer, InviteLynk
Email: support@invitelynk.com
Jurisdiction: India
Use the subject line "Grievance" and include your name, contact email, account or order reference (if applicable), the issue, the remedy requested, and supporting evidence. We aim to acknowledge consumer complaints within 48 hours and resolve them within one month.
Privacy requests
Use the subject line "Privacy Request" to request access, correction, updating, erasure, consent withdrawal, or grievance redressal. Identify whether you are an account holder, couple, or guest and provide the invitation link if relevant. We may ask for proportionate information to verify identity and prevent unauthorised disclosure.
Read more in our Privacy Policy.
Billing and refunds
For a payment concern, provide the account email, payment reference, date, amount, and supporting screenshot. Never email full card or UPI credentials. Eligibility and timing are explained in our Refund and Cancellation Policy.
External consumer support
If a consumer complaint remains unresolved, you may use the Government of India's National Consumer Helpline portal or call 1915, subject to its current procedures. This does not restrict any other remedy available under law.
National Consumer Helpline